History
Building
on the
success of guiding SME artisan
exporters to market their goods on the international market in
a previous non-profit venture, Daniel Salcedo launched
PEOPLink in 1995 and incorporated as a
Maryland-based non-profit 501(c)(3) organisation in 1996. Dan first taught
himself rudimentary HTML and "hacked up" the first international
crafts catalog on the web at www.PEOPLink.org
. He then hired a young,
energetic staff and began importing crafts from artisan groups in
developing countries and then selling them on-line, both retail and wholesale
.
While
PEOPLink's on-line sales
grew briskly from 1996 to $42,000 in 2000 it was very labor intensive.
The bulk of the work was maintaining the voluminous, fast changing
product/inventory information and managing it at a centralised location in the
U.S. was too complex and expensive.
Therefore
in 1997, PEOPLink began to place more and
more responsibility in the hands of the artisan groups for capturing and
maintaining this information. PEOPLink
technical staff created
on-line training modules and traveled extensively to guide the artisan groups in
a progression of tasks including the following:
- Capturing high quality
images with a digital camera and processing them in a form suitable for
on-line transmission.
- Cutting and pasting their
information into PEOPLink supplied HTML templates.
- Using
a volunteer-created uploader tool to FTP the HTML files with images directly into their
own portion of the PEOPLink
server to create
their own cataloges.
Under
PEOPLink's tutelage, 42
artisan groups in 22 developing countries including the Philippines, Guatemala,
Haiti, Nepal, India, Kenya, and Sri Lanka, developed the capability to upload
their own, albeit hand-built and crude, web catalogs (see example from Guatemala
at
Samajel).
The venture was widely hailed
for its pioneering use of the Internet to democratise global trade as reflected
in the glowing articles in the New York Times, Washington Post, Le Monde, CNN,
NewsWeek's Cyberscope, MSNBC, Wired, United Nations World Development Report and
more (see
www.catgen.com/peoplink2/press). It also attracted support from a wide range of multilateral
institutions including the World Bank's infoDev Program, USAID, Hivos,
InterAmerican Development Bank, Organization of American States, and the Leland
Initiative for Africa as well as the Eurasia, Rockefeller Kellogg, MacArthur,
and InterAmerican Foundations.
In
1999, Dan wrote out the functional specifications for the
CatGen (for "catalog generator" - what is now known as
OpenEntry) e-commerce platform and began seeking funding to
build it. However, PEOPLink's
previous support had come from large development organizations,
mostly on the East Coast of the U.S. that have long operated along geographic
lines. Even though they understood that Internet tools enable numerous
organizations worldwide to participate in a cost-effective manner, these
traditional development funders were unwilling or unable to finance a U.S. based
organization in the construction of such a tool.
It was
the visionary support from the private sector, including the more
entrepreneurial West Coast "dot-com" corporations that assisted
CatGen in taking the next major developmental steps. Jeff
Skoll, then Vice President for Strategic Planning at eBay, made a generous
personal donation to PEOPLink and the eBay Foundation followed
with two additional grants and a minimum of bureaucracy. Oracle, impressed
that CatGen
placed database based e-commerce in the hands of SMEs worldwide, donated
a full suite of their latest software.
In
another serendipitous stoke, at about the same time Marc Beneteau, a very
experienced software developer (who is a Quaker and Buddhist) decided to put his
values in line with his professional work and joined PEOPLink
for a fraction of his previous billing rate. He assembled a talented team
of programmers working from Ukraine, Siberia, Albania, India, Ecuador, and
Ireland and tirelessly guided them to breath digital life into Dan's general
concept. Collaborating on-line from the far corners of the globe
practically 24 hours a day, the technical team built the first operational
version of CatGen
by late 2000.
The PEOPLink staff
started working in dozens of countries to train a wide range of artisan
enterprises members of the International Federation for Alternative Trade (IFAT)
to build their own on-line CatGen catalogs. This "test
flying" of CatGen with real life users operating in extreme
conditions enabled the technical team to receive and incorporate important user
input to make it more relevant and user-friendly. This early testing
helped us identify the need for complementary mechanisms for international
payment and shipping that are now incorporated into the CatGen
platform systems design.
The
combination of comprehensive systems design and real experience with thousands
of SMEs all over the world has continued to attract support from the industry
leaders. Under special arrangement, eBay has provided a complimentary
applications programming interface to its database that allows
CatGen
users to easily post items for auction directly onto eBay.
CatGen won the 2004 Global IT
Excellence Award for Digital Opportunity from the World Information Technology
and Services Alliance (
www.witsa.org) and
United Nations Development Program evaluated the impact of this "pro-poor"
e-commerce approach on income and employment in Nepal and documented its role in
creating 4000 jobs for women artisans and "a relatively inexperienced group of young IT professionals"
(http://sdnhq.undp.org/e-comm
).
More than
1400 enterprises, representing over 200,000 artisans from 44 countries have
implemented CatGen and are offering 20,000+ items on
the CatGen.com server. Thousands more products being marketed
on other CatGen
-powered websites that are
being hosted at ISPs worldwide.
In
addition to the handicraft enterprises, CatGen can also be
used to power e-commerce websites for theatres, hotels, guest houses, music
stores, and small tradespersons, previously unable to afford an effective means
of marketing their goods and services on the Internet. This diverse user-base,
in conjunction with the FOSS model ensures that CatGen
continues to evolve into a flexible, yet robust web catalog authoring
tool.
On December 3, 2007, coinciding with it fifth release,
the clunky name "CatGen" that focused on the narrow component
of catalog generation, was changed to the more appealing sounding
"OpenEntry".
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